Service Administrator (f/m/x)

• Forecast and monitor contract revenue on a quarterly or annual basis, as required
• Proactively contact customers to promote warranty extensions, preventive maintenance, and/or service contracts
• Create, manage, and verify service quotes and contracts
• Manage the Service CRM system as well as the SAP system and comply with defined general processes
• Process service orders, from quotes to invoices, as well as customer service contracts.
• Promote warranty extensions, preventive maintenance, and/or service contracts by actively contacting customers.
• Support service personnel in all processes, but do NOT handle technical issues.
• Manage service technicians' schedules and schedule appointments with customers.
• Support service marketing activities to promote contracts.
• Support materials management for contract service.
• Maintain customer data.
• Perform other administrative tasks related to office management.
• Scan documents and file them in SAP.
• Maintain efficient email/telephone correspondence with customers.

• Education and administrative/business knowledge.
• Preferably experience with SAP/CRM.
• Strong quantitative and analytical skills, as well as excellent computer skills.
• Very good command of English (spoken and written).
• Strong organizational skills and attention to detail.
• Ability to think in terms of processes and work independently and responsibly within a small team.
• Strong commitment to customer satisfaction.
• Willingness to learn.
• Experience working with an international company is advantageous.

Anton Paar Perú offers you a unique and rewarding position within an innovative and growing company. We offer competitive salary and an opportunity for professional growth within the Anton Paar organization.

Please submit your CV and motivation letter in English language.

2025-06-02