Sales and Service Administrator; Luton

• Provide first line support for incoming customer enquiries
• Ensuring efficient processing of booking Goods in for Service Jobs and New Sales order parts and service parts
• To work alongside the Service and Stock admin team with a view to providing full cover for Service Admin and Stock Admin
• Processing orders for Stock required from service and sales teams
• Manage the processing and completion of Orders and also Credits and company credits for Service work and return to vendor equipment
• Support the logistics functions of incoming and outgoing goods where required
• Supporting the maintenance of customer data for the organization. This includes creating and changing of customers in CRM/SAP.
• To be responsible for specific monitoring transactions for the sales and service admin team with a view to resolution of errors to meet month end deadlines.
• Handling incoming telephone calls from customers, raising support tickets where required and query resolution regarding delivery dates for orders. 

• Excellent organisational and time-management skills
• Strong written and oral communication skills
• Problem-solving, can-do attitude with an eye for detail
• Self-motivated and able to work under own initiative as well as part of a team
• Good computer literacy. Competent in use of ERP, CRM and Office software tools
• Ability to work with some manual handling required
• Fluent in English, both spoken and written

• Annual leave of 25 days plus Bank Holidays – increasing to 28 days after 1-year service.
• Private Health Insurance.
• Company pension scheme.
• Life assurance equivalent to three times your annual salary.
• Full training and ongoing support to enable you to fulfil your role to the best of your potential
• Social events.
• Great environment and a working culture which encourages inclusion and diversity.
• Potential for growth within a dynamic company.

Immediately