Service Field Engineer (m/f)

Anton Paar (Thailand) Ltd | Bangkok

In this position we are looking for a highly-motivated service person with experience to support our team in Bangkok.

Responsibilities:

  • Provide technical support to customers via telephone and/or email
  • Investigate, interpret and diagnose scientific instrumentation
  • Conducs technical repairs, calibrations and maintenance of instruments
  • Provide on-site support for customers, when needed
  • Maintain proper and correct record of parts and supplies used and related business expenses
  • Ensure 100% customer satisfaction.
  • Duties also include performing preventive maintenance, troubleshooting, repair and calibration activities.
  • Additional administrative responsibilities include CRM management and administrative tasks associated with field service actions.
  • Overnight travelling is required. 

Requirements:

  • Education in Material science, Physics, Chemical Engineering, Electrical Engineering or another related discipline 
  • Own vehicle is an advantage
  • Several years of experience in technical service of analytical instruments are preferred
  • Strong analytical and problem solving skills and math skills.
  • Strong written and oral communication skills in English and must be capable of communicating equally well across company lines i.e. with C-Level, Ph.D. level scientists and technicians.
  • Willingness to travel within the region as well as overseas

We offer you:

  • An interesting, reliable and long-term workplace in our international company
  • An innovative company culture that promotes technical excellence guaranteeing us the position of technological leader in the global market
  • A value-oriented working environment that fosters friendly, supportive cooperation between colleagues and, at the same time, provides room for active involvement and individual responsibility

Entry:

2020-11-01

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