Field Service Engineer

Anton Paar Ltd. | South UK, Midlands

Anton Paar, one of the world leaders in laboratory instrumentation and services, has two new vacancies for experienced Field Service Engineers with a desire to widen their expertise. The successful candidates will be responsible for the installation, maintenance and repair of highly sophisticated instruments across a wide range of UK customers. This opportunity is ideal for experienced engineers seeking to join a growing company committed to providing customers with the best possible solutions.

Responsibilities:

The successful candidates will deliver best in class service to customers across several of the key product groups in Anton Paar’s expanding portfolio. Their primary responsibilities include: 

  • Planning and delivering preventative maintenance and calibration predominantly in the Midlands and South UK.
  • Supporting customer enquiries and delivering repair services and remote support.
  • Ensuring Anton Paar service standards are upheld and KPIs are met.
  • Maintaining accurate service records and details in CRM.
  • Supporting Sales colleagues during instrument installation where required.
  • Providing leads to Sales where opportunities are identified.

Requirements:

  • ONC/HNC in Electronics & Electrical Engineering or equivalent minimum.
  • Relevant service experience working at customer sites and undertaking field maintenance, repairs and installations on complex analytical instrumentation.
  • Excellent electromechanical aptitude with proven troubleshooting and diagnostic skills.
  • Ability to interpret scientific / analytical data and act accordingly to resolve customer queries.
  • Experience with compressed gasses, vacuums and potentially hazardous materials.
  • Familiar with the use of a variety of electronic test equipment.
  • Strong communication, written/verbal and technical reporting skills.
  • Good organisational & planning skills.
  • IT literate, experience of CRM systems and SAP ideally. Good knowledge of MS-Office applications.
  • Clean and full driving licence.

We offer you:

  • A secure and rewarding role in a highly motivated team with an innovative and growing global organisation
  • Attractive base salary plus annual bonus and competitive package of benefits.

Entry:

Immediately

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