Field Service Engineer

Anton Paar Ireland Ltd. | Dublin

Anton Paar, one of the world leaders in laboratory instrumentation and services, has a new vacancy for an experienced Field Service Engineer with the desire to widen their knowledge and expertise. The successful candidate will be responsible for the installation, maintenance and repair of highly sophisticated instruments at customer sites throughout Ireland and from our workshop at our Dublin based head office.

Responsibilities:

The successful candidates will deliver best in class service to customers for key product groups in Anton Paar’s expanding portfolio and will be an important part of a small and highly motivated team. The primary responsibilities include: 

  • Planning and delivering preventative maintenance and calibration both at customers premises and in the Anton Paar workshop.
  • Supporting customer enquiries and delivering repair services and remote support.
  • Ensuring Anton Paar service standards are upheld and KPIs are met for all services.
  • Maintaining accurate service records and details in CRM.
  • Supporting sales colleagues during instrument installation where required.
  • Providing leads to sales where opportunities are identified.

Requirements:

  • Level 6 Higher Certificate in Electronics & Electrical Engineering or equivalent.
  • Relevant service experience working at customer sites and undertaking field maintenance, repairs and installations on complex analytical instrumentation.
  • Excellent electromechanical aptitude with proven troubleshooting and diagnostic skills.
  • Ability to interpret scientific / analytical data and act accordingly to resolve customer queries.
  • Experience with compressed gasses, vacuums and potentially hazardous materials.
  • Familiar with the use of a variety of electronic test equipment.
  • Strong communication, written/verbal and technical reporting skills.
  • Good organisational & planning skills.
  • IT literate, experience of CRM systems and SAP ideally. Good knowledge of MS-Office applications.
  • Ideally located within 30 minutes of Clonshaugh Business & Technology Park, Dublin D17
  • Clean and full driving licence.

We offer you:

  • A secure and rewarding role in a highly motivated team with an innovative and growing global organisation
  • Attractive base salary plus annual bonus and competitive package of benefits.

Entry:

Immediately

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