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Workshop Engineer

Anton Paar Ltd. | Midlands

The primary function of the Workshop Engineer is to provide an efficient high-quality service to Anton Paar’s customers whose instruments are sent to our busy UK workshop for service, calibration and repair.

The position is based at our UK workshop and office currently located in St Albans, Hertfordshire. (next year we will relocate to Luton).

The Workshop engineers’ tasks and responsibilities are aligned to the Anton Paar standard procedures. I

Responsibilities:

  • Completing preventative maintenance, calibration and /or repair on a wide range of instruments sent to Anton Paar workshop
  • Providing quality technical support to customers via telephone and email
  • Ensuring accurate cost estimates are sent to all customers for work undertaken and purchase orders received
  • Completing all service records and provide correct documentation for all work to the customers
  • Taking responsibility of and managing In-House support tickets to meet the Anton Paar service KPIs
  • Performing maintenance, functional checks and repairs on Anton Paar demonstration and loan instruments
  • Accurately controlling spare parts inventory by following the correct processes and ensuring accurate reporting
  • Maintaining the workshop to ensure compliance with H&S requirements and a clean working environment
  • Working collaboratively with other departments to maintain the smooth running of the organisation and high service levels delivered to Anton Paar customers.

Requirements:

  • NVQ Level 3 or equivalent in electronics or electrical engineering disciplines
  • Experience of maintain complex and sensitive equipment is preferred
  • Experience in customer service.
  • High attention to detail
  • Self-motivated and driven to succeed
  • Fluent English in spoken and written form

We offer you:

  • Competitive Salary plus attractive commissions/ bonus
  • Annual leave of 25 days plus Bank Holidays – increasing to 28 days after 1-year service
  • Private Health Insurance
  • Company pension scheme
  • Life assurance equivalent to three times your annual salary.
  • Flexible working options.
  • Full training and ongoing support to enable you to fulfil your role to the best of your potential
  • Social events
  • Great environment and a working culture which encourages inclusion and diversity
  • Potential for growth within a dynamic company.

Entry:

2023-10-01

Working at:
Anton Paar Ltd.
Backstage:
Service / Technical Sales & Service Support

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