Service Administrator (f/m/x)

Anton Paar Argentina S.R.L. | Buenos Aires

Anton Paar will establish a new wholly-owned subsidiary in Vicente López, Buenos Aires, Argentina starting on January 2025. Therefore, we are looking for someone to join our team as Service Administrator.

As Service Administrator, you are a key part of the Service team and responsible for ensuring a smooth service administration process.

Responsibilities:

  • Handling the CRM Service system as well as the SAP system and complying to the general processes defined
  • Processing service orders, from quotations to invoices, as well as service contracts from customers.
  • Promoting warranty extensions, preventive maintenance and/or service contracts by contacting customers actively.
  • Supporting service people in all the processes, but NOT taking care of technical issues.
  • Managing service technicians’ agendas and scheduling appointments with customers
  • Supporting service marketing activities to promote contracts.
  • Supporting materials management for contract service.
  • Maintaining customer data.
  • Conducting other administrative tasks related to office management.
  • Scanning documents and archiving them in SAP.
  • Efficient email/phone correspondence with customers.

Requirements:

  • Administrative / business education and know-how
  • Preferably experience with SAP/CRM
  • Strong quantitative and analytical abilities as well as excellent PC skills
  • Very good command of English (oral and written)
  • Strong organizational skills and attention to detail
  • Ability to think in processes, to work independently and responsibly within a small team
  • Strong commitment to customer satisfaction
  • Willingness to learn
  • Experience in working with an international company advantageous

We offer you:

Anton Paar Argentina offers you a unique and rewarding position within an innovative and growing company. We offer competitive salary and an opportunity for professional growth within the Anton Paar organization.

Please submit your CV and motivation letter in English language.

Entry:

Immediately

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