Field Service Engineer, North West UK
Anton Paar Ltd. | North West UK
Anton Paar, one of the world leaders in laboratory instrumentation and services, has a on new vacancies for experienced Field Service Engineers with a desire to widen their expertise. The successful candidates will be responsible for the installation, maintenance and repair of highly sophisticated instruments across a wide range of UK customers. This opportunity is ideal for experienced engineers seeking to join a growing company committed to providing customers with the best possible solutions.
Responsibilities:
The successful candidates will deliver best in class service to customers across several of the key product groups in Anton Paar’s expanding portfolio. Their primary responsibilities include:
- Planning and delivering preventative maintenance and calibration predominantly in the North West UK.
- Supporting customer enquiries and delivering repair services and remote support.
- Ensuring Anton Paar service standards are upheld and KPIs are met.
- Maintaining accurate service records and details in CRM.
- Supporting Sales colleagues during instrument installation where required.
- Providing leads to Sales where opportunities are identified.
Requirements:
- ONC/HNC in Electronics & Electrical Engineering or equivalent minimum.
- Relevant service experience working at customer sites and undertaking field maintenance, repairs and installations on complex analytical instrumentation.
- Excellent electromechanical aptitude with proven troubleshooting and diagnostic skills.
- Ability to interpret scientific / analytical data and act accordingly to resolve customer queries.
- Experience with compressed gasses, vacuums and potentially hazardous materials.
- Familiar with the use of a variety of electronic test equipment.
- Strong communication, written/verbal and technical reporting skills.
- Good organisational & planning skills.
- IT literate, experience of CRM systems and SAP ideally. Good knowledge of MS-Office applications.
- Clean and full driving licence.
We offer you:
- Competitive Salary plus attractive commissions/ bonus
- Annual leave of 25 days plus Bank Holidays – increasing to 28 days after 1-year service
- Private Health Insurance
- Company pension scheme
- Life assurance equivalent to three times your annual salary.
- Flexible working options.
- Company car
- Company laptop and mobile phone.
- Full training and ongoing support to enable you to fulfil your role to the best of your potential
- Social events
- Great environment and a working culture which encourages inclusion and diversity
- “Your Wellbeing Matters"- access to a wide range of first-class mental health support services and physical health checks
- Potential for growth within a dynamic company.
Entry:
2023-05-01
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